Set up 2-factor authentication

2-factor authentication increases security when logging on to the Telekom Cloud Manager and to web-based services such as Microsoft Exchange Outlook on the Web. In the future, you will need to log in with a one-time password in addition to your password.

Initial setup

To complete the 2-factor authentication setup for the first time, please follow the steps below.

Step 1: Please download and install the “Google Authenticator” app on your mobile device. & nbsp; Use the app store on your mobile device.

Step 2: After starting the app, select “Start setup”

Step 3: You have the following options to set up your device:

Scan QR code: To do this, select “Scan barcode” and then scan the QR code shown here. The app will then show you a 6-digit PIN. Please enter this in the & nbsp; input field on the setup page and select “Validate”.

Manual input: To do this, select “Manual input”. Then enter your user name or any other account name in the “Account” field and enter the Secret Key below in the “Key” field. & Nbsp; Make sure that the “Time-based” option is activated . Then confirm your entries. The app will then show you a 6-digit PIN. Please enter this in the input field on the setup page and select “Validate”.

Step 4: After the entered 6-digit PIN has been successfully validated, the setup is complete. You can now close the setup page. The QR code shown here and the secret key can also be used under “Settings” for later use, for example to set up additional end devices.

Repeat setup or connect additional devices

If you have already successfully set up a mobile device, you can set up additional devices or repeat the setup on your device if necessary. To do this, proceed as follows:

Step 1: Please download and install the “Google Authenticator” app on your mobile device. Use the app store on your mobile device.

Step 2: After starting the app, select “Start setup”

Step 3: You have the following options to set up your device:

Scan QR code: To do this, select “Scan barcode” and then scan the QR code shown here.

Manual input: To do this, select “Manual input”. Then enter your user name or any other account name in the “Account” field and enter the Secret Key below in the “Key” field. & Nbsp; Make sure that the “Time-based” option is activated . Then confirm your entries.

Step 4: The setup of your end device is completed as soon as you have successfully carried out step 3.

Login with an additional PIN

As soon as your device is set up for 2-factor authentication, you will be asked to enter a one-time password (PIN) each time you log on to Telekom Cloud Manager or an associated web-based application such as Microsoft Exchange Outlook-on-the-Web after entering your user password ) asked. To do this, you always use the connected and configured app “Google Authenticator”. The app generates valid PINs that you can use for registration.

What to do if the end device is lost?

If you lose your device when 2-factor authentication is set up or if it no longer functions for other reasons so that you can no longer log in, please contact an administrator in your organization who can deactivate 2-factor authentication for your user account .

If you are the only administrator of your organization, we ask you to contact our help desk!