Creating a user
Click on the “Create user” button to create a new user. This will take you to the editing view for creating a new user. Mandatory fields marked with “*” must always be completed. The data recorded will then be visible for all users in the company address book. A Skype for Business icon is displayed next to some of the input fields. Users of Skype for Business will subsequently be able to view the data in fields marked in this way in the contact cards of the Skype for Business software (client software).
User data
You can enter the general (private) details of a user in the “User data” section. After entering “First name” and “Last name”, a suggestion will automatically appear in the “Display name” field; you can change this as necessary.
Business data
This is where you record the user’s business details. The “Location” and “Department” fields offer the previously created entries for locations and departments to choose from.
Login
The login name assigned here consisting of the combination of “Username” and “Domain” must be unique within your organization. After entering “First name” and “Last name”, a suggestion will automatically appear in the “Username” field; you can change this as necessary. Please note that only domains that have the property “verified” will be presented to you in the “Domain” selection.
You can assign one of the following user roles to a user:
- Administrator: Users with this role have full access to the user and product admin area in Cloud Manager.
- User: Users with this role have limited access in Cloud Manager, such as for the function to change their own passwords. The user and product admin area cannot be used with this role.
- Guest: Guest users will have no access to Cloud Manager and cannot use any products. These users can subsequently gain guest access to Microsoft® SharePoint site collections.
Note: All users with the “Administrator” role must specify an external email address, because system information will be sent to this address.
You can also specify an “expiration date” for a user. By setting an expiration date, the user is automatically blocked when the specified date is reached. This automatic blocking can be useful, for example, for temporary workers who will only stay in the company for a certain amount of time.
For more security when logging on to the Telekom Cloud Manager or an associated web-based application such as Microsoft Exchange Outlook-on-the-Web or Microsoft SharePoint, you can activate 2-factor authentication. Further information can be found here: Activate 2-factor authentication
Mail-enabled users
Mail-enabled users are users who already have been created as users in Cloud Manager, but who have an external mailbox, such as in your company’s mail system. You can declare such users as mail-enabled users to display them in your global address list.
You can define a user as a “mail-enabled user” when setting up the user. To do this, activate the “mail-enabled user” option in the form.
You will then need to specify an email address for this user which can be used to create the user in your organization’s global address list (GAL). Please note that you can only use a domain here that has previously been created as a verified SMTP domain in your domain management. However, such domains must not be created as MX-verified domains.
Once the user has been successfully created, the user is included in the global address list, so the user can be used as an email contact.
You can turn such a user into a mailbox user at a later date by assigning a mailbox license. The data for the mail-enabled user will then be automatically removed.
Product assignment
You can also assign products and product options directly when creating a user. To do this, select the functions available to you for assigning individual products or product profiles. Please note that the area for assigning products is added to the form for creating a user only after selecting a user role. You can assign an individual product (such as Microsoft® Exchange) by checking the appropriate check box. The appropriate input fields are added to the form once the product option has been enabled (check box). You can also assign multiple products in this manner.
Please note that products can only be assigned if you have sufficient free licenses available for the product. You can find more detailed information on product assignment here…
Saving user data / canceling a user setup
Click on the “Cancel” button to cancel a new user setup. This will then take you back to user management. Click on the “Save” button to save the entered data. If there is an input error, the input field causing the error will be flagged. Hover your mouse over the icon for the flagged field to get a detailed error notification.
After saving, a “Process monitor” that shows you the status of ongoing administrative tasks will open. Administrative tasks are included as processes if the progress of their processing is indicated by a status. This allows you to track longer tasks via their statuses.
You may need to reload the user overview to be able to see the newly created user.
If the user has been created successfully, the user can immediately log in to Cloud Manager and use the products assigned to him/her.
You can use the “Import larger number of users” function to automatically create a larger number of new users. There is a button for this function right at the top of the form for creating users. Once you have selected this function, you can download the required file template in the subsequent dialog.