Creating a contact

Click on the “Create contact” button to create a new contact. This will take you to the editing view for creating a new contact. Mandatory fields marked with “*” must always be completed. The data recorded will then be visible for all users in the company address book.


Contact Details

You can enter the general (private) details of a contact in the “Contact data” section. After entering “First name” and “Last name”, a suggestion will automatically appear in the “Display name” field; you can change this as necessary.


Contact addresses

In addition to the external email address as the destination address, each contact also has an internal email address. The domain part (all characters after the “@” symbol) is specified and cannot be changed. As with any email address, you can freely define the local part (all characters before the “@” symbol).
In this case, the purpose of the internal email address is to accept emails to this contact on the Exchange system to be able to process them further. The external email address is used as the forwarding destination. Subsequently you will always be shown the internal email address in displays of the contact details, such as in the Outlook address book. Emails will continue to be sent to the contact’s external email address.


Company data

This is where you record the contact’s business details.


Contact properties

This is where you choose whether the contact’s details are to be displayed in the global address list.


Save contact data / cancel contact Setup

Click on the “Cancel” button to cancel a new contact setup. This will then take you back to the overview of your external contacts. Click on the “Save” button to save the entered data. If there is an input error, the input field causing the error will be flagged. Hover your mouse over the icon for the flagged field to get a detailed error notification.

Note: You can use the “Import larger number of contacts” function to automatically create multiple new contacts. There is a button for this function right at the top of the form for creating contacts. Once you have selected this function, you can download the required file template in the subsequent dialog.

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